Refund Policy
This Refund Policy outlines how SpinZielona handles refund requests. By using our platform, you agree to the conditions set forth in this policy.
General Policy
SpinZielona is a free-to-use fantasy football platform. We do not process financial transactions or charge users to participate in leagues or use the platform. As such, refunds are generally not applicable.
Refund Scenarios
Since SpinZielona does not require payment for access, refund scenarios are limited. However, in the event of any accidental payments related to third-party promotions or errors, users may contact our support team to request a review.
How to Request a Review
If you believe a refund is necessary due to an error or technical issue, please contact us at support@spinzielona.com within 7 days of the issue. Include relevant details such as the nature of the problem, screenshots, and any reference numbers.
Review and Resolution
Our team will investigate each case individually and respond within a reasonable timeframe. Please note that since no real-money features exist on the platform, most cases are resolved through technical support rather than financial refund.
Policy Updates
We reserve the right to update this Refund Policy at any time. Changes will be posted on this page and become effective immediately upon publication.
Last updated: April 2025